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1. Acceptance of Terms
By accessing and using the Klozslyx website (the "Site") and our photography services, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our Site or services.
2. Services Description
Klozslyx provides professional photography services including but not limited to:
- Private event photography (weddings, parties, corporate gatherings)
- ID and passport photography
- Personal branding photography
- Creative portrait sessions
The specific details of services provided will be outlined in the service agreement or booking confirmation provided to clients.
3. Bookings and Payments
3.1 Booking Process: All photography sessions require a confirmed booking. Bookings are secured upon receipt of a signed contract and payment of the required deposit.
3.2 Deposits: A non-refundable deposit of 50% of the total fee is required to secure your booking date and time. The remaining balance is due on or before the date of the photography session, unless otherwise specified in your contract.
3.3 Payment Methods: We accept payments via bank transfer, credit/debit cards, and other electronic payment methods as specified at the time of booking.
3.4 Late Payments: Late payments may incur additional fees and may result in delays in service delivery.
4. Cancellation and Rescheduling
4.1 Cancellation by Client: Cancellations must be submitted in writing (email acceptable). The following cancellation terms apply:
- Cancellations more than 30 days before the scheduled session: Deposit is non-refundable, but may be applied to a future session within 6 months.
- Cancellations 15-30 days before the scheduled session: 50% of the total fee is payable.
- Cancellations less than 15 days before the scheduled session: 100% of the total fee is payable.
4.2 Rescheduling: Rescheduling requests must be made at least 48 hours in advance of the scheduled session. One rescheduling is permitted without charge, subject to availability. Additional rescheduling may incur a fee of 25% of the session cost.
4.3 Cancellation by Photographer: In the unlikely event that Klozslyx must cancel a session due to illness, emergency, or other unforeseen circumstances, we will attempt to reschedule the session. If rescheduling is not possible, a full refund of any payments made will be provided.
5. Session Conduct
5.1 Punctuality: Clients are expected to arrive on time for scheduled sessions. Late arrivals may result in reduced session time or rescheduling at the photographer's discretion, with potential additional fees.
5.2 Behavior: Clients and their guests are expected to conduct themselves in a respectful and cooperative manner. Disruptive behavior may result in early termination of the session without refund.
5.3 Technical Difficulties: Klozslyx uses professional equipment and backup systems. However, in the event of technical failures beyond our control, liability is limited to a refund of fees paid or partial refund proportional to the impact on deliverables.
6. Delivery of Photographs
6.1 Timeframes: Delivery timeframes vary by service type:
- ID/passport photos: Same day service
- Portrait sessions: 1-2 weeks
- Event photography: 2-3 weeks
- Wedding photography: 4-6 weeks
6.2 Delivery Methods: Images are typically delivered via secure online gallery. Physical products (prints, albums) will be delivered as specified in your contract.
6.3 Selection Process: For sessions that include client selection of images, selection must be made within 30 days of gallery delivery. Failure to select within this timeframe may result in photographer selection or additional fees for gallery extension.
7. Copyright and Usage
7.1 Copyright Ownership: All photographs created by Klozslyx remain the intellectual property of Klozslyx. Copyright is not transferred to clients unless specifically stated in writing.
7.2 Client Usage Rights: Clients receive usage rights as specified in their contract. Typically, this includes:
- Personal use (sharing with friends and family, personal social media, personal printing)
- Commercial use only if explicitly stated in contract
7.3 Photographer Portfolio Use: Unless specifically restricted in the client contract, Klozslyx reserves the right to use created images for portfolio, social media, competition entry, and marketing purposes.
7.4 Image Alterations: Clients shall not alter images (including cropping, filters, or other modifications) for public display without written permission.
8. Website Usage
8.1 Content: The content on our website is for informational purposes only. While we strive for accuracy, we make no warranties about the completeness, reliability, or accuracy of this information.
8.2 Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of Klozslyx and is protected by copyright laws.
8.3 Prohibited Uses: You may not use our website to:
- Violate any applicable laws or regulations
- Harvest or collect user information without permission
- Transmit malicious software or interfere with network security
- Impersonate another person or entity
- Engage in any activity that could damage or negatively impact our services
9. Limitation of Liability
9.1 Service Provision: Klozslyx shall make every effort to provide services as described. However, the style, artistic interpretation, and final output are subject to the photographer's professional judgment.
9.2 Force Majeure: Klozslyx is not liable for failure to perform due to circumstances beyond reasonable control (including but not limited to weather conditions, venue restrictions, illness, or equipment failure).
9.3 Monetary Damages: In no event shall Klozslyx's liability exceed the amount paid by the client for the services in question.
10. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ireland.
11. Changes to Terms
Klozslyx reserves the right to modify these Terms of Use at any time. We will notify clients of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website or services constitutes acceptance of the updated terms.
12. Contact Information
If you have any questions about these Terms of Use, please contact us at:
Klozslyx
Unit 3, Liosban Business Park, Tuam Rd, Galway, Ireland
Email: info@klozslyx.world
Phone: +353 87 986 8466
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